Job Description
Description <p><strong>Critical Care, Compassion, and Collaboration</strong></p> <p><br></p> <p>Are you a veterinary professional with a strong clinical background, top-tier communication skills, and a passion for providing compassionate support to both patients and their families? At <strong>Metropolitan Veterinary Associates (MVA)</strong>, we recognize that <strong>Veterinary Emergency Administrative Liaison</strong> are the heart of coordination in our emergency service-ensuring patients receive the care they need while clients feel informed and supported every step of the way.</p> <p><br></p> <p><strong>Our Mission</strong></p> <p><br></p> <p>Our goal is simple but profound: <strong>to improve the lives of pets, their families, and our community</strong> by providing compassionate, high-quality specialty and emergency care. If you share our passion for animal well-being and collaborative teamwork, we'd love you to explore this opportunity.</p> <p><br></p> <p><strong>Who We Are</strong></p> <ul> <li>We are a <strong>leading specialty and emergency hospital</strong>, housed in a <strong>state-of-the-art 25,000-square-foot facility</strong> equipped to handle a wide range of complex cases.</li> <li>With <strong>13 specialty departments</strong>-including Internal Medicine, Surgery, Emergency & Critical Care, Cardiology, and more-our collaborative team approach ensures comprehensive care for every patient.</li> <li>Our culture is anchored in <strong>continuous learning, mentorship, and mutual support</strong>, creating an environment where you can grow alongside experts in their fields.</li> </ul> <p><strong>What You'll Do</strong></p> <p><br></p> <p>As an <strong>Veterinary Emergency Administrative Liaison</strong>, you'll serve as a key communicator and coordinator in our fast-paced Emergency and Critical Care Department. In this role, you will:</p> <ul> <li>Provide empathetic updates to clients and referring veterinarians regarding patient status</li> <li>Coordinate patient flow between emergency and specialty teams</li> <li>Facilitate discharges, triage messages and calls, and follow up with pet owners post-visit</li> <li>Participate in rounds and maintain up-to-date knowledge of all ECC patients</li> <li>Communicate closely with doctors, nurses, and support staff to ensure seamless care</li> <li>Support daily operations by overseeing referrals, managing appointment flow, and addressing urgent client concerns</li> <li>Utilize sound medical knowledge and clinical insight to advocate for both patient care and client experience</li> </ul> <p>We don't just get through the workday; we <strong>embrace the challenges and triumphs</strong> that come with providing advanced critical care. You'll be surrounded by professionals who share your commitment to excellence and a genuine passion for animal welfare.</p> <p><br></p> <p><strong>Anticipated Schedule</strong></p> <p>This is a <strong>full-time</strong> position with the following available schedule:</p> <ul> <li>Sunday 6am-4pm</li> <li>Wednesday 9am-7pm</li> <li>Thursday 9am-7pm</li> <li>Friday 6am-4pm</li> <li>Please note that some <strong>holidays</strong> are required.</li> </ul> <p><strong>Compensation</strong></p> <ul><li>Starting at <strong>$24.00/hour</strong> </li></ul> <p><strong>What's in It for You?</strong></p> <p><br></p> <p>At MVA, we take care of our team in the same way we care for our patients-wholeheartedly. We offer:</p> <ul> <li> <strong>Supportive culture</strong> with social events & team-building activities</li> <li><strong>Competitive paid time off & holiday pay</strong></li> <li>Paid volunteer time off</li> <li> <strong>Education Assistance Program</strong> & tuition reimbursement</li> <li> <strong>Career growth & training opportunities</strong> to help you advance your skills and knowledge supported by our dedicated Education and Development team.</li> <li>Continuing education paid time off and allowance</li> <li><strong>Comprehensive medical, dental, and vision insurance</strong></li> <li> <strong>Mental health-focused services</strong> to ensure you thrive both personally and professionally</li> <li>Pet adoption reimbursement</li> <li><strong>401(k) plan with a strong employer match</strong></li> <li><strong>Significant employee pet care discount</strong></li> <li> <strong>Annual uniform allowance</strong> so you're always prepared for the next case</li> <li>A workplace where you'll feel <strong>valued, heard, and excited</strong> to come to work each day</li> </ul> <p>We know changing jobs can be a big step. We <strong>treat every interview as confidential</strong>, and if you'd prefer an informal conversation first, we're happy to do that. We genuinely love what we do and welcome the chance to share our passion with you.</p> Requirements <p><strong>What We're Looking For</strong></p> <p><br></p> <p>We're seeking an experienced veterinary professional who thrives in a dynamic, high-pressure environment and takes pride in delivering exceptional client service while supporting seamless patient care. Our ideal candidate has:</p> <ul> <li>Minimum <strong>1 year of experience in a clinical veterinary setting</strong> (emergency experience preferred)</li> <li>Strong knowledge of medical terminology, medications, and veterinary disease processes</li> <li>Highly skilled in communication, multitasking, and client service under pressure</li> <li>Comfortable working collaboratively in a fast-paced, high-stress environment</li> <li>Detail-oriented and organized with proficiency in computer systems and medical records</li> <li>Passionate about patient advocacy and professional growth</li> </ul> <p>If you're ready to <strong>grow your skills, make a genuine difference</strong>, and work alongside people who share your passion for exceptional veterinary care, then this is your invitation to join Metropolitan Veterinary Associates. <strong>Apply today</strong> and take the next step in an exciting, fulfilling career!</p> <p><br></p> <p></p><img src="https://www.jobg8.com/Tracking.aspx?t7ZsEWZhnj4KFRdbD9I%2f5N5rFUmI%2fOrjo" width="0" height="0" />