Description: <p>MVR Requirements for all Technicians </p><p><br/></p><p><strong>SUMMARY</strong></p><p>Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.</p><p><br/></p><p><strong>Important information: </strong></p><ul><li>Work Type: In-person only (remote work not available).</li><li>Residency: Applicants must live within daily commuting distance. No relocation assistance is provided.</li><li>Compensation: U.S.-based employment only; pay in U.S. Dollars.</li></ul><p><br/></p><p><strong>DUTIES & RESPONSIBILITES</strong></p><ul><li>Complete all installations according to company and industry standards.</li><li>Acquire and return equipment as directed.</li><li>Maintain tools and vehicles; report any maintenance issues.</li><li>Communicate with Dispatch on arrivals, departures, and any delays. </li><li>Accurately complete daily reports and paperwork.</li><li>Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. </li><li>Technical development training/certification is required; successful completion is mandatory to remain an active employee.</li><li>Follow all company & OSHA safety rules.</li><li>Other duties as assigned.</li></ul><p>PGM25</p> Requirements: <p><strong>Competencies</strong></p><ul><li>Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures.</li><li>Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.</li><li>Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.</li><li>Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.</li><li>Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records.</li><li>Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges.</li><li>Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.</li><li>Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.</li><li>Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education.</li></ul><p><strong>SKILLS</strong></p><ul><li>Install residential/commercial video, HIS, XHS, CDV installation knowledge (training provided).</li><li>Strong customer service, time management and communications abilities.</li><li>Due to the nature of our customer base, fluency in English (speaking and understanding) is required. </li><li>Read and interpret operating instructions and procedures.</li><li>Basic math, computer, and troubleshooting skills.</li><li>Navigating and adjusting operating systems. </li><li>Ability to identify and troubleshoot technical difficulties.</li><li>Manage time effectively and work independently.</li></ul><p><strong>EDUCATION / QUALIFICATIONS</strong></p><ul><li>High School or GED preferred.</li><li>Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license. </li><li>Hold a valid driver's license.</li><li>Be at least 21 years old. </li><li>Have a minimum of three (3) years of driving history. </li><li>Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility.</li><li>Must be able to independently operate a motor vehicle. </li><li>Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification.</li></ul><p><strong>COMPENSATION</strong></p><ul><li>Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards.</li><li>Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match.</li></ul><p><strong>PHYSICAL REQUIREMENTS</strong></p><ul><li>Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights.</li><li>Use hand tools.</li><li>Frequent stooping, bending and twisting required.</li><li>Work indoors, outdoors, in confined spaces, and while exposed to varied weather.</li><li>Drive during all weather conditions, daytime and nighttime.</li><li>Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory.</li></ul><br><br><p>PIec3229cc50d5-7129</p><img src="https://www.jobg8.com/Tracking.aspx?zBcuJOG0rS3Sa8Mi4yHlFM8I%2fyQEe6sVu" width="0" height="0" />