Job Description Properly handle customer incoming calls withing department service level agreement, ensuring Reg. E compliance<BR> Accurately record customer reason for disputing transactions<BR> Properly respond to customer inquiries regarding existing disputes<BR> Research transaction entry modes and additional data<BR> Meet assigned deadlines and goals<BR> Regular and predictable attendance and punctuality<BR> Other duties as assigned Position level will be dependent upon internal and external experience<BR><BR> Physical Requirements:<BR> Must be able to remain in a sitting stationary position for extended periods of time<BR> Constantly operate a computer and other office machinery<BR> Ability to lift up to 25 pounds<BR><BR> FCBI is an equal opportunity employer.<img src="https://www.jobg8.com/Tracking.aspx?X00D720HWZ5eg1Mqh818hDzX%2fxlfW%2bt1g" width="0" height="0" />