Lab Customer Support

UF Health Florida, Jacksonville Permanent

Job Description

Overview: The Lab Customer Support understands and applies knowledge of specimen requirements when receiving specimens. Prepares specimens for testing as applicable. This can include: receiving, labeling centrifuging and plating. Answers telephone calls and assists caller with any questions or concerns regarding specimen collection. Adheres to laboratory and safety polices including compliance with all safety , accreditation and regulatory standards. Qualifications:

Required Education: High School Diploma or GED

Preferred Education: Certification from medical assistant program, military medical or laboratory assistant program.

Required Experience: Less than one year healthcare environment experience

Preferred Experience: Phlebotomy with specific experience in hospital and geriatric environment. Specimen processing. Experience using a Laboratory Information system for accessioning and specimen tracking. Registration and disposition of patients.

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