Job Description
<P><STRONG> Who We ARE: </STRONG> When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! </P> <P><STRONG> What We LOVE: </STRONG> People. Fitness. Teamwork. Fun. Changing Lives. </P> <P><STRONG> What You'll DO: </STRONG></P> <P><STRONG> Team & People Management: </STRONG></P> <UL> <LI> Ensure your team is at prescribed functional staffing levels and that all team members are executing the full The Edge sales play which ensures success. </LI> <LI> Recruits, interviews, and works with the General Manager to hire new Membership Advisors into the club in partnership with Talent Acquisition team </LI> <LI> Ensure proper scheduling of membership advisor staff for coverage and maximum production. </LI> <LI> Dedicates the needed time to coach, train and develop each staff member's sales and customer service skills through practice and real play. </LI> <LI> Proactively identify and manage staff performance concerns and gaps on a continuous basis. </LI> <LI> Creates a positive and healthy workplace that fosters collaboration and constant, continual improvement. </LI> <LI> Ensure new members are connected to fitness services and set up for success </LI> <LI> Bring the company's mission statement "Member Obsessed Fitness Professionals" to life through member, guest and prospect interactions </LI> </UL> <P><STRONG> <BR>Financial Performance: </STRONG></P> <UL> <LI> Hits individual and team ships, sets and guest list expectation </LI> <LI> Monitors the KPI's to ensure that each of your Membership Advisors achieves or exceeds our membership sales goals and objectives. </LI> <LI> Educates team members for full understanding of daily deliverables and monthly goals. </LI> <LI> Ensure that the required sales activities are being met daily and provide action plans to close any gaps. This includes self-generated leads and memberships. </LI> </UL> <P> </P> <P><STRONG> Quality Control: </STRONG></P> <UL> <LI> Ensure that the Membership Advisors are building excitement around the tour, creating a great first impression of the club, build value on the initial training appointment, growing the guest list at expected levels, presents memberships properly & never lets an opportunity pass by. </LI> <LI> Coaches, teaches, and trains the advisors to develop and improve their sales and customer service skills. </LI> <LI> Continual training around key sales techniques (real playing TI's, club tours & membership presentation). </LI> </UL> <P> </P> <P><STRONG> Communication: </STRONG></P> <UL> <LI> Meets with the management team daily to strategize and plan on how to achieve sales and other related budgets and expectations. </LI> <LI> Participates in daily and weekly staff meetings to assess performance, create a winning plan, while reinforcing team building, and how KPI's impact their performance </LI> <LI> Corresponds daily with the department heads about the state of the state, communicating any needs or concerns. </LI> <LI> Attend and actively participate in weekly sales meetings with VP of Sales and National Sales Managers. </LI> <LI> Conducts performance reviews of their employees with other club managers and national sales leadership </LI> </UL><img src="https://www.jobg8.com/Tracking.aspx?y5jkXduuKF43NpssIaQN0fUowTJ8GVJ3p" width="0" height="0" />
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