Patient Dining Manager

Lead with Purpose. Serve with Compassion. Transform Patient Dining

Sodexo is seeking a Patient Dining Manager to support patient meal service operations at Saint Raphael Campus, a 501-bed acute care hospital and an integral part of the New Haven healthcare community.

Why This Role Stands Out

• Work in a large, fast-paced hospital environment serving a diverse patient population
• Lead a team of 25-30 union frontline employees
• Gain visibility and growth within a high-profile healthcare account

Apply today to join a team committed to delivering exceptional patient care-one meal at a time.

As the Patient Dining Manager, you will play a key role in delivering compassionate, high-quality patient services:

• Oversee daily patient meal service operations within a bedside dining program
• Lead and manage a team of 25-30 frontline (union) employees
• Manage staff scheduling and payroll processing
• Conduct patient rounding to ensure satisfaction and resolve concerns in real time
• Serve as an opening or closing manager on a rotating schedule, including some weekends
• Collaborate with fellow Patient Services Managers to drive service excellence and continuous improvement
• Support meal service operations utilizing HealthTouch menu software

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Experience in healthcare food service, patient dining, or hospitality operations
• Proven ability to lead, engage, and motivate frontline teams (union experience a plus)
• Strong customer service and patient-focused mindset
• Comfort with scheduling, payroll systems, and digital meal service platforms
• A hands-on, proactive leadership style with the ability to adapt in a fast-paced setting
• Flexibility to work a rotating schedule, including weekends

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.